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Returns & Exchanges

All products sold by The Numatic shop ( are covered under our 7 day Guarantee against Defects.

Items may be returned for refund or replacement subject to Numatic International restrictions.

Please note that we as Numatic Shop will not accept any items back for credit if the packaging is not complete. Box, accessories etc.

Defective items may be returned for refund or replacement subject to the following restrictions: 

1. All products must be returned in original condition including packaging, documentation, warranty cards, manuals, and accessories.

2. All returns must be shipped freight prepaid.

3. Any returns found to be non-defective are subject to a restocking fee of 25% and all non product related fees (shipping, transaction and insurance) are not refundable.

4. If unopened goods are returned within 5 days, you will receive a refund excluding transport costs.

5. Delivery fees not refunded for returns or for collecting of faulty items.

6. Goods must be returned within 7 days of you receiving the order.